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Build once, or an automation we run for you?

4 min read

Every client asks the same question in the first call: do we pay once and own the automation, or pay monthly and have you run it? Both are honest models. The wrong answer only appears when the choice does not match how your team actually works.

Choose Build if you have hands on deck

Build ends with a clean handover: source code, documentation, and a walkthrough for your team. From that day the automation is yours to host, tune, and extend. This works when someone on your side will actually keep an eye on it, a developer who applies updates, an operations person who adjusts the rules as the business shifts.

The risk is quiet drift. An automation nobody watches falls behind as the tools around it change: an API updates, a login expires, a new kind of invoice appears that it was never taught. If you know your team will not have time, do not pick this model because the single invoice looks cheaper. A neglected automation costs more than any retainer.

Choose Run if you want one thing off your plate

Run means we keep operating what we built: hosting, monitoring, the small fixes when a connected tool changes, and improvements as your process evolves, for a flat monthly fee. Something breaks at 2am, we already know. You run the business, we run the automation.

The fee is predictable and the automation never goes stale. The model fits owners and small teams who have no technical person and no interest in becoming one.

Either way, you own it

The code and the connections stay in your name under both models, built on open source, running on your own accounts. If you start on Run and later hire an in-house developer, you switch to self-hosted and we hand everything over in working order. No lock-in is part of the deal, not a premium feature.

Tell us what you or your team still do by hand. Within 24 hours we send a free automation audit: three things you could automate now, with rough scope and price. No obligation, no sales call unless you want one.

Free audit